Diebold Nixdorf, a leader in transforming the way people shop, is now the second-largest supplier of self-service checkout in the world, according to the latest data from research and consulting firm RBR Data Services.
Additionally, Diebold Nixdorf has achieved the leading position in self-service checkout shipping in the EMEA region, with a 40% market share.
According to the 2024 Global EPOS and Self-Checkout Study, Diebold Nixdorf grew its global market share in 2023 as retailers invested in new self-service technologies, driving adoption primarily in Europe and North America.
“In 2022, we set ourselves a two-year goal to become the leader in self-checkout systems in the EMEA region. The latest RBR Data Services survey favorably reflects our progress towards achieving that goal. We remain focused on expanding our presence in the North American market to further strengthen this leadership position,” said Ilhami Kantaduruk, executive vice president, Global Retail at Diebold Nixdorf.
“Our portfolio of innovative self-checkout technologies and services address common friction points. Using AI and computer vision, we enable loss reduction, produce recognition and age verification, delivering value to retailers and a hassle-free experience for consumers.”
Key elements for success
Diebold Nixdorf’s Storevolution™ advisory services are one of the cornerstones for successful self-service checkout implementation and operation.
This consultative approach and essential first step begins with “why.” What is the retailer trying to solve with innovative technology? Is it reducing lines, making customer service easier, or improving the consumer experience? Understanding the answer to this question will determine the technology approach.
Modular, scalable self-service technology like the DN Series® EASY family is another example of the approach taken by Diebold Nixdorf, which enables the implementation of customized, flexible checkout concepts that engage shoppers, utilize store staff in a more profitable way and streamline operational processes.
The newest member of the family, the DN Series® EASY ONE, can be configured for assisted, semi-assisted or fully self-service checkout and also offers a variety of peripheral and mounting options, setting a new benchmark for modular self-service solutions in grocery, general merchandise, fuel and convenience stores, fashion and hospitality environments.
Diebold Nixdorf unveiled its AI-powered Vynamic® Smart Vision platform earlier this year, providing a glimpse into how AI technology can further improve the adoption of self-service systems.
This AI-powered platform can reduce the most common causes of loss at the register, as well as reduce friction when scanning fresh produce and verifying age for restricted sales, making it one of the most comprehensive loss prevention solutions on the market and highly scalable.
For more information, please visit www.dieboldnixdorf.com.
This article was written in partnership with Diebold Nixdorf.
