Artificial intelligence is rapidly transforming online shopping, with big tech companies rolling out advanced AI tools while regulators scramble to catch up, forcing businesses across industries to rush to adapt. The rapid adoption of AI is reshaping consumer behavior, marketing strategies, software development, and content creation, forcing businesses to navigate a complex landscape of new opportunities and new challenges.
AI is transforming online shopping as brands rush to adapt
AI-powered tools are revolutionizing online shopping, forcing brands to rapidly rethink their digital marketing strategies. According to a Storyblok survey, 40% of high-value online shoppers now use AI services like ChatGPT for product research, and 17% cite these tools as the main source of information for their purchasing decisions. This surge in AI, second only to Google (45%) and major online marketplaces (26%) in consumer preference, signals a major shift in the digital marketplace. “AI is changing the way consumers search for and trust product information online,” said Michelle Symonds, CEO of Ditto Digital.
AWS AI breakthrough could change the e-commerce landscape
Amazon Web Services (AWS) is set to unveil a major update to its AI image generator that could revolutionize the e-commerce industry. AWS CEO Matt Gurman says the advances could reduce the need for traditional coding roles within two years. The update could automate creative and technical tasks, from product design to marketing visuals, lowering costs and changing the competitive dynamics between retailers of all sizes. Matt Hasan, an analyst at aiRESULTS, predicts that companies will soon be “rapidly creating diverse, high-resolution images for different needs.”
Apple expands user choice in EU to comply with new law
Apple has announced radical changes for EU users of iOS and iPadOS to align with the Digital Markets Act. The company will enhance the browser selection screen by the end of the year and introduce a new default apps section in iOS 18. Users will be able to customize default apps for different functions and even remove core Apple apps like the App Store and Safari. These updates significantly expand user control over their device ecosystem and default apps, marking a shift in Apple's approach to complying with EU regulations.
OpenAI Announces Fine-Tuning of GPT-4o
OpenAI has launched a significant update: developers can now fine-tune GPT-4o, the most advanced language model, to their specific business needs. This highly anticipated feature enables customized AI applications across industries. Fine-tuning allows businesses to tailor AI models to their unique requirements, potentially transforming customer service, operations, and innovation.
Google antitrust ruling puts publishers at AI crossroads
The landmark antitrust ruling against Google is forcing online publications to make a critical decision: allow or reject the tech giant to use their content in AI-generated search results. This choice could transform the digital content landscape and the economics of online publishing. A federal court found Google's dominance of search an illegal monopoly, which creates both challenges and opportunities for publishers. Ascendly Marketing's Marshal Davis advises, “Publications must weigh the short-term visibility benefits of Google against the long-term risk of AI erosion.”
GenAI Adoption Surge as AI Regulation Looms
KPMG research reveals that 83% of companies plan to increase investment in generative AI despite looming regulations. 63% of executives expect stricter data privacy rules, and 60% are updating their practices accordingly. While 54% expect regulations to increase costs, 52% say GenAI has reshaped competition and 47% have created new revenue streams. Risk mitigation remains critical, with 79% focused on cybersecurity.
Read more: AI , Antitrust , Apple , Artificial Intelligence , AWS , Digital Markets Law , E-commerce , EMEA , Google , News , OpenAI , PYMNTS News , Regulation , This Week in AI
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