The use of artificial intelligence in business is nothing new: companies have been leveraging AI technology to reduce costs and improve efficiency for years.
However, the recent boom in the generative AI market has made AI a mainstream business technology, specifically large-scale language models (LLMs) such as ChatGPT, Claude, and Midjourney, which are helping to drive AI adoption rates.
With this in mind, we'll cover the following:
Companies using AI statistics (Top Picks)
Currently, 40% of global enterprises are using AI. 82% of global enterprises are using or considering using AI within their organization. India has the highest AI adoption rate (around 59% of enterprises) The global AI market is expected to reach $1.85 trillion by 2030. Large enterprises are twice as likely to use AI than small and medium-sized enterprises.
What percentage of companies will be using AI in 2024?
According to the latest data, 40% of companies worldwide report using AI in their business.
Notably, 42% of companies report that they are considering using AI internally, and a further 40% are considering using AI technologies in their business.
That means more than 82% of businesses are using or considering using AI.
There are 333.34 million companies worldwide, with over 266 million companies using or considering AI in their operations.
In 2017, only 20% of companies had incorporated AI into their products or operations, but of those, 72% believed AI would impact their business within five years.
Let’s take a closer look at the percentage of companies that are using AI in at least one business function since 2017, according to a McKinsey & Company study.
Year Percentage of Companies 2017 20% 2018 47% 2019 58% 2020 50% 2021 56% 2022 50% 2023 55% 2024 72%
Over the past five years, AI usage has plateaued and stabilized after a surge in growth from 2017 to 2018. However, there has been a surge in adoption from 2022 to 2024.
In Q1 2022, 688 new AI startups were launched. In Q1 2023, only 269 AI startups were launched. This is a 69% decrease year-over-year.
However, there was a 300% increase in small, bootstrapped AI products launched in Q1 2023.
Another figure expected to grow is the total number of jobs in the AI industry: By 2023, 83% of AI startups will have fewer than 10 employees.
Sources: McKinsey, IBM, Forbes, Sortlist
Activities and implementation data
As AI technology evolves, businesses are looking for new ways to incorporate it into their operations. Currently, the most common use of AI is in customer service, with 56% of business owners using AI in their customer service operations.
The most common ways businesses are using AI include:
# Business Function Share 1 Customer service 56% 2 Cybersecurity and fraud prevention 51% 3 Digital assistants 47% 4 Customer relationship management 46% 5 Inventory management 40% 6 Content creation 35% 7 Product recommendations 33% =8 Accounting 30% =8 Supply chain operations 30% 10 Recruiting 26%
Source: Forbes
Global AI Adoption by Region
As of 2024, India leads the world in overall adoption of AI in business, with 59% of enterprises implementing AI.
The United Arab Emirates comes next with 58% of companies using AI, followed by Singapore at 53%.
Surprisingly, the United States has the lowest AI adoption rate, with only 33% of businesses using AI.
Below is a complete breakdown of global enterprise AI adoption rates:
AI Adoption Rate AI Consideration Rate by Country China 50% 36% India 59% 27% Canada 37% 48% Italy 36% 38% Singapore 53% 41% UAE 58% 32% Worldwide 42% 40% Germany 32% 44% France 26% 45% Spain 28% 51% Latin America (region) 47% 34% UK 37% 41% US 33% 38% Australia 29% 50% South Korea 40% 48% Japan 34% 46%
Source: IBM, Statista
AI Adoption Statistics and Market Growth Forecast
The AI market is predicted to reach $1.85 trillion by 2030.
Overall, the AI field is projected to grow at a CAGR of 37.3% from 2024 to 2030.
Large enterprises are twice as likely to adopt and deploy AI technologies in their business compared to small businesses – in 2021, this figure was just 69%.
In fact, over 50% of U.S. companies with over 5,000 employees are currently using AI, a figure that rises to 60% for companies with over 10,000 employees.
Overall, the majority of companies using AI are large organizations: 42% of large companies with over 1,000 employees currently use AI.
Sources: Forbes, Next Move Strategy Consulting, MIT Sloan, IBM
The future of AI in business
Artificial intelligence can dramatically improve business efficiency: 2024 data shows that AI can save employees an average of 2.5 hours per day.
Executives are also using AI to cut costs: 28% of business leaders are using AI to reduce costs for their companies.
Employees with AI skills are likely to see a booming job market in the future: 66% of executives and managers are already hiring employees to implement new AI or leverage existing AI processes.
Source: HubSpot
Conclusion
The AI market is growing rapidly, and the percentage of companies using AI continues to increase accordingly.
Enterprise spending on AI tools and overall AI adoption will continue to increase as companies look to reduce costs and increase productivity.
If you're interested in learning more about the future of AI, check out our related articles “AI market size” and “Top trends in AI.”
