Zoe Conway
Job correspondent
Bbc
The delivery man says he is his duty to speak although he fears to lose his job
Pizza Hut workers accuse a manifestly illegal ‘behavior deductible, alleging that he has changed time sheets, anchored wages and payments stopped by delivery.
The Glenshire Group which manages the 22 Pizza Hut delivery points in Scotland was served with a grievance by the Union unit in the name of the drivers who claim to have been informed of changes by SMS without consultation.
The delivery man, Cian, told the BBC that the Glenshire had shown `a complete disdain for their staff and their customers ” and said that it was` `honestly abyssal ”.
The Glenshire said that he was “absolutely attached to robust employment practices” and said that he “listened to our colleagues, to understand where there are concerns”.
Cian, 30, book of pizzas west of Glasgow for over two years. Employee of Pizza Hut Franchise, Glenshire Group, he has always been paid for the national salary, plus costs of £ 1.45 per delivery.
But he said that his terms and conditions had been modified without consultation or warning.
He said that two weeks ago, he and several other drivers were informed by SMS that his salary had increased to £ 12.21 per hour, but he had lost his delivery payments of £ 1.45, or what the company calls “discretionary driver commissions”.
“The £ 1.45 would pay my fuel and a little cost of my car, but I lived the payroll check,” he told the BBC.
“We had several drivers who just stopped because they just can’t afford to do this job if they have to pay for their own fuel. There is a shop that has lost each of their drivers. ”
In a letter to the staff of March 10, seen by the BBC, the Glenshire said: “We have deleted the discretionary driver commissions with effect today. This change is necessary to ensure the sustainability of our operations.”
The letter does not stipulate that the company has plans in place to ensure that drivers’ expenses will be paid by the Glenshire.
In a declaration to the BBC, the company declared that the “ driver commissions had not been reduced, but the remuneration model has rather passed from an amount “by delivery” to a base “by mile”.
‘Try to unload the pilots’
The head of unit hospitality, Bryan Simpson, accused the glenshire of a cynical attempt to unload more than 100 drivers’ ‘before the increase in national employers’ insurance contributions (NICS), the national minimum wage (NMW) and the national salary living on April 1.
Among the increases next month, the national decent salary for people aged 21 and over will drop from £ 11.44 to £ 12.21.
“I have never seen something so obviously illegal happening, even in an industry, frankly, which is not known for the decent rights of workers. It is the worst that I have met in more than a decade,” said Simpson.
He said that the loss of the drivers commission by delivery could actually mean that “these workers will be lower than the minimum wage.
“They will lose thousands of pounds per year. So, as far as we are concerned, it is fire and re -struggling under a different name. ”
‘Is not worth keeping my job’
The unit grievance, given exclusively by the BBC, also accused the Glenshire of having acted “ fraudulently ” by going in the old days of the staff and by retroactively adding unpaid rest of 20 minutes.
In an SMS seen by the BBC, the director of the Glenshire, Zibby Ghafoor, said that the leaves of all time were deleted for last week. Can we add breaks. “”
Unit claims that the Glenshire illegally deducted these ruptures from their salary.
In his declaration, the Glenshire said that there were “no modifications to break the policies”.
A manager called Adam, not his real name, said he worked for hours alone in his store. He said it was just not possible to take breaks.
“You do not get your 20 minutes of uninterrupted time … So not only do we not get the breaks, but we are now billed for the breaks that we do not take. ”
Cian says that it is his “ civic ” to express himself even if he knows that it could endanger him to lose his job. “ I try to help people who cannot defend themselves, because the way the Glenshire group treated everyone is appalling. The long -term ramifications of what they do, it simply is not worth keeping my job. ”
Glenshire Group employs more than 200 employees, including more than 100 delivery drivers, although in recent days, the BBC understands that many have left.
In the letter of March 10 to the staff, the Glenshire said that with the increase in the employer’s nicks and the increase in national salary of April 1, it was to “reassess our driver delivery model in order to maintain the viability of companies”.
He also said that drivers could choose to switch from the employee to the self -employed.
The letter pointed out that it would be a voluntary choice and would not be compulsory. The Glenshire last night told the BBC that there was “no change in coverage in the independent contracts that took place”.
Call to investigate
Employment lawyer Joanne Moseley of Irwin Mitchell warned that, from April 1, when the new national national salary is introduced, the Glenshire could be in violation of regulations on the minimum wage.
“If the Glenshire does not reimburse its engines for the payments they have engaged within the framework of their employment – in this case their fuel costs – they will be in violation of NMW regulations. HMRC will investigate and have the power to impose financial sanctions,” she said.
Adam called the Hut Company pizza patterns to investigate the Glenshire franchise.
“Please, be aware of what this company does to your brand. Be aware of what it does to staff and everything for their own advantage, everything to save them money,” he said.
A spokesperson for Pizza Hut UK said: “Pizza Hut is deeply determined to ensure a safe and fair work environment for all employees and, as such, has strict policies to which his franchise companies must join.
“Although the Glenshire Group operates as an independent franchisee and is finally responsible for its own employment practices, we take these allegations seriously.
“The Glenshire will act actively in the coming days with all the employees concerned, and we will continue to investigate this situation.”
