JLL/Adobe Stock
JLL today announced that its digital end-to-end facilities management (FM) application, JLL Serve (Serve), will be further differentiated by AI-powered technology from technology solutions company Sclera. By integrating Sclera's capabilities with JLL's technology ecosystem and unique expertise, Serve drives productivity, compliance and intelligent decision-making through a single, easy-to-use mobile and web-based interface that can adjust to the ever-changing needs of any workplace, building or critical environment.
Serve, an extension of JLL's global FM platform, is the next step in JLL's journey to digitize and automate end-to-end workflows in facility management. It is an FM solution that unifies data from connected and unconnected assets in a simple, intuitive, user-friendly format so that technicians, facility managers and business intelligence specialists have everything they need to do their jobs efficiently, in the palm of their hands. Together with JLL's technology ecosystem, which includes Corrigo, JLL's proprietary smart building and enterprise data platform, Azara and others, Serve aggregates and processes disparate data sources, which are then analyzed by JLL's AI engine and in-house analytics team to turn insights into action.
The integration of Sclera's technology into JLL's technology platform will support the creation of a unified, comprehensive dataset across the portfolio of facilities serviced. The dataset provides a centralized view of asset activity and a holistic understanding of facility and asset performance, maintenance needs and compliance requirements, enabling comprehensive, integrated planning to optimize FM services.
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